Thanks for getting in touch.
Yes, I have been through the Troubleshooting page.
Specifically:
** You have set Kee (and KeePassRPC) to the high security level *
— No, it is unchanged at Medium
** You have set a very short expiry time for the authorisation*
— No, it is unchanged at 8760 hours
** You have some other add-on or setting which prevents your web browser from saving the Kee authorisation key.*
— I use Firefox in almost its vanilla configuration and any changes are only trivial ones about Home pages and tabs. As far Add-ons, only a handful that, again, I’ve had for years eg Print Edit, enabling right click, showing passwords and Cameliser.
** Maybe some other reasons we’ve not come across yet (such as problems with your web browser or KeePass being unable to save their configuration files?)*
— Not had any problems with the browser and been able to save the plugin file to its required directory without any issue, too.
What should I try next? 