To enable the passwords stored in your Vault to be automatically filled into other apps or websites you access on your device, you must give your permission to iOS for Kee Vault to perform this security-sensitive operation.
The easiest way to do this is to click on the relevant button in the Kee Vault app’s Settings page and then follow the step-by-step instructions to select Kee Vault as your preferred auto-fill service. You can switch tasks back to Kee Vault if you forget or are unsure of any of the steps that Apple require you to perform on your device.
Generally speaking, all websites and all iOS apps will work with Kee Vault autofill but there are definitely going to be some exceptions to that rule. In many cases the solution won’t lie with anything Kee Vault can do but sometimes we will be able to fix bugs in our code or implement workarounds so please do let us know the details of any auto-fill problems you encounter in case we can help.
Before spending the time to tell us though, please check the following tips for a quick solution.
Make sure you access the secure (https) version of websites. If you access the insecure version (http) instead, Kee Vault will keep your details secure by refusing to match any entry which has a https web address (URL). If a website has no secure version or you really want to share your credentials when using the insecure version of the site, you must change the URL in the entry to begin with
If you have recently created an entry association to an app or website but not yet saved additional changes to your Vault, the Vault on your other devices may not know about that new association. Therefore, if you are having to configure an autofill entry on multiple devices, try saving an additional change to your vault after your first successful auto-fill operation. The technical reason for this is that we are not permitted by Apple to perform any lengthy operations while responding to the autofill request from your other app or website and thus can not perform the usual vault saving operation immediately.
Ensure you have FaceId, TouchId or a Passcode enabled on your device. Our AutoFill system relies upon the fast and secure protection that these features offer.